Website management, with clear ongoing care.

• Automated website availability monitoring and alerts
• Monthly checks of key pages, mobile layout, navigation and contact links
• An agreed enquiry-form test, including receipt
• Routine platform updates, a recovery option and checks after changes
• Backup oversight and quarterly testing of the agreed recovery method
• Hosting usage, HTTPS certificate and renewal oversight

Each plan covers one simple business website, subject to assessment. Prefer to manage it yourself? We hand over agreed access and explain maintenance and renewals. Separately quoted help is available later.

The Management review uses available search and enquiry data. Reports cover checks, changes and issues needing attention.

• Maintenance does not use your content-change allowance. Unused change time does not roll over.
• Send requests through the agreed email address or form. We schedule work in batches and aim to acknowledge requests within two business days during agreed support hours.
• Response targets are not resolution guarantees. Monitoring is automated; human support is not a 24/7 emergency helpdesk.
• Routine maintenance fixes and correcting faults caused by our work are included. Larger repairs, existing faults, malware recovery and provider incidents are assessed separately; additional paid work needs your agreement.

New pages, redesigns, integrations, copywriting, SEO campaigns and general office IT are outside these plans. Stores, booking systems and customer portals need a separate assessment. Ownership, cancellation and handover arrangements are agreed before starting.

All prices are in Australian dollars. The proposal confirms the supported website, scope, support hours and total payable before you commit. Search visibility and enquiry results are not guaranteed.