Website design & development
Websites that explain your services and make it easy to enquire.
- Strategy & structure
- Website design
- Mobile-friendly layouts
- Search basics
- Launch support
Services
Useful digital work, without the noise.
Websites, online stores and automation—with optional ongoing support.
Let’s talkCapabilities
Website management & technical support
Optional maintenance, content updates and support for new or existing websites.
- Agreed website checks & updates
- Small supplied text & image changes
- Website issue investigation
- Help with agreed website tools
- A defined work allowance & support schedule
Online stores
Online stores with the tools to manage products, payments and orders.
- Products & variants
- Payments
- Orders & fulfilment
- Inventory
- Customer & subscriber data
Automation
Connect your tools and reduce repetitive tasks, from enquiries to follow-ups.
- AI assistants
- Lead capture
- Follow-ups
- Workflow automation
- Custom integrations
Optional ongoing website support
Care that fits your business.
Optional care after launch. Manage your website yourself, or let us handle the checks, updates and support.
Hosting and domains are paid separately.
Monthly prices cover our service. You pay hosting, domains and paid subscriptions directly to providers. Builds and setup cost extra.
Website Care
A$150 / month
Routine upkeep and someone to call on when your website needs attention.
- Routine checks, maintenance and monitoring
- 15 minutes of supplied text and image changes each month
- Monthly report and scheduled support
Website Management
A$350 / month
More time for website updates, plus help choosing what to improve next.
- Routine checks, maintenance and monitoring
- 60 minutes of supplied content changes and small improvements within existing pages each month
- Monthly search and enquiry review, with one improvement suggestion
- Monthly report and scheduled support
What’s included in both plans?
- Automated website availability monitoring and alerts
- Monthly checks of key pages, mobile layout, navigation and contact links
- An agreed enquiry-form test, including receipt
- Routine platform updates, a recovery option and checks after changes
- Backup oversight and quarterly testing of the agreed recovery method
- Hosting usage, HTTPS certificate and renewal oversight
Support, scope and extra work
Each plan covers one simple business website, subject to assessment. Prefer to manage it yourself? We hand over agreed access and explain maintenance and renewals. Separately quoted help is available later.
The Management review uses available search and enquiry data. Reports cover checks, changes and issues needing attention.
- Maintenance does not use your content-change allowance. Unused change time does not roll over.
- Send requests through the agreed email address or form. We schedule work in batches and aim to acknowledge requests within two business days during agreed support hours.
- Response targets are not resolution guarantees. Monitoring is automated; human support is not a 24/7 emergency helpdesk.
- Routine maintenance fixes and correcting faults caused by our work are included. Larger repairs, existing faults, malware recovery and provider incidents are assessed separately; additional paid work needs your agreement.
New pages, redesigns, integrations, copywriting, SEO campaigns and general office IT are outside these plans. Stores, booking systems and customer portals need a separate assessment. Ownership, cancellation and handover arrangements are agreed before starting.
All prices are in Australian dollars. The proposal confirms the supported website, scope, support hours and total payable before you commit. Search visibility and enquiry results are not guaranteed.
A few useful answers.
Do I need a monthly plan after my website is built?
No. Website Care and Website Management are optional and separate from your build. You can manage the site yourself after handover, with the agreed access and an explanation of maintenance and renewal responsibilities. You can also request separately quoted help later. Hosting, domains and any required paid subscriptions still need to be maintained whether or not you choose our care.
Why choose ongoing care or management?
Hosting keeps your website online; our service adds routine checks, maintenance and someone to contact when it needs attention. We test agreed enquiry delivery, check key pages and keep supplied information current within your allowance. Care suits businesses wanting routine upkeep handled for them. Management adds more time for changes and a monthly review of available search and enquiry data, with one practical improvement suggestion. Your report shows what we checked, changed and found.
What does website management include?
We agree the website and tools covered, routine checks, update tasks and a work allowance before starting. Care can include small content edits and investigating website issues. New features, redesigns, migrations and general office IT need separate scope.
What counts as a small change?
Replacing supplied text or images within an existing page layout. A new page design, checkout change or integration is a separate piece of work. If a request goes beyond the agreed allowance, we confirm the extra scope and cost before proceeding.
Can you help with a website you didn’t build?
Yes. Send the website address and tell us what needs attention. We review its platform, condition and access requirements before confirming what we can improve or manage. You do not need to commit to a rebuild to enquire.
How quickly will you respond?
Support hours, the contact channel and a response target are agreed before ongoing care begins. A response means acknowledging and assessing the request; resolution depends on the issue and any third-party providers. This is scheduled support, not a 24/7 or emergency helpdesk.
What will it cost?
Website Care is A$150 per month and Website Management is A$350 per month for one suitable simple business website. These are service fees only: hosting, domain registration and agreed paid subscriptions are paid separately by your business. Builds, initial setup, repairs and extra work are quoted separately. We confirm the scope and total payable before you commit.
Who owns the website and accounts?
Your content remains yours. The proposal sets out ownership and handover of custom work, payment conditions and any third-party licence limits. We agree who holds the domain, hosting and tool accounts, and what access you receive, before starting.
What happens if I stop ongoing management?
The proposal sets out notice, any minimum term and handover arrangements before you sign up. We agree how access and the supported setup will be handed over. Domain, hosting and tool subscriptions may still be needed to keep the site running after care ends.
Can we work together remotely?
Yes. We can collaborate remotely through agreed calls, email and shared feedback. We arrange communication times around the project and availability.
Not sure what you need yet?
Tell us about the business